A plain-English summary of what we collect, how we use it, and when — and only with your consent — we share it.
Your contact details, relevant health and medical history, test results and program notes — only what we need to assess and care for you safely.
To plan, deliver and review your exercise physiology care, and to communicate with you about your appointments and program.
With your consent, we send assessment summaries and progress reports to your GP, specialist or other treating providers (such as a physiotherapist or dietitian), so your care is joined up. If you take part in the Signal Health longevity program, we share relevant results with Signal Health so your medical and exercise care can be coordinated. We ask before we share, and you can change your mind at any time. Some funded referrals — for example workers' compensation or DVA — carry reporting requirements, which we explain to you up front.
Securely, in our practice management system, with access limited to the team involved in your care.
You can ask what information we hold about you, request a correction, or withdraw your consent to sharing at any time. Client stories or de-identified examples are only ever used with your explicit permission, with names and identifying details changed.
We handle your personal and health information in line with the Australian Privacy Principles. This page is a summary; our full Privacy Policy is available on request. Questions: reception@o2active.com.au or (08) 6186 7965.
